REVOLUTIONIZING TRAVEL & LEISURE WITH CUTTING EDGE CUSTOMER EXPERIENCE SERVICES

POWERED BY

OUR PROPRIETORY GENERATIVE AI

Why Choose
Tyme Global?

Tyme Global provides bespoke remote teams and AI-powered virtual assistance to the Travel & Leisure sector. Having built a peerless reputation in the sector over the past 10 years, our expertise encompasses providing customer-facing services through all communication channels.

Leveraging the power of SkyeAir our proven, game-changing Generative AI capability, at Tyme Global we provide specifically tailored solutions to meet the unique needs of our individual clients.

Leveraging the power of

our proven, game-changing Generative AI capability, at Tyme Global we provide specifically tailored solutions to meet the unique needs of our individual clients.

GENERATIVE AI

SUPPORTED BY HUMANS IN THE LOOP

Let the SkyeAir virtual assistant do the heavy lifting of service provision by providing up to 80% of the service virtual assistant do the heavy lifting of service provision by providing up to 80% of the service with minimal wait times, supported by experienced sector specialist agents when needed.

Let the virtual

assistant do the heavy lifting of service provision by providing up to 80% of the service with minimal wait times, supported by experienced sector specialist agents when needed.

MULTILINGUAL

Our Virtual Teams are fully integrated into the Tyme Global ecosystem so we can provide secure and fully transparent native-language services at compelling rates.

OMNICHANNEL SERVICES

Whatever channel your customers initially engage through, Tyme Global provides a seamless customer experience between digital and voice-based services and virtual and human agents.

LOWER TCO WITH HIGHER CSAT & NPS

With SkyeAir eliminating wait times, your customer satisfaction levels and Net Promoter Scores will never be higher, and your total cost of ownership for the service never lower.

With eliminating

wait times, your customer satisfaction levels and Net Promoter Scores will never be higher, and your total cost of ownership for the service never lower.

INDUSTRY EXPERIENCE

Tyme Global offers over a decade of leading customer service and sales experience providing high-quality, low cost remote workforce labor. While we can service any sector, we specialize in Travel & Leisure.

FLEXIBLE & SCALABLE

Tyme Global’s use of Generative AI automation provides instant scalability with no fuss.

24/7/365

We offer round the clock service to our clients so your customers, wherever they are in the world, have a touchpoint, day or night.

ZERO WAIT TIME

When they do get in touch via any channel, your customers will experience the immediacy of service that you expect us to deliver

TRANSACTION PRICING

Service provided by Skye automation will be charged on a per use basis any time of the day or night, giving you complete confidence in the value and integrity of the commercial solution.

Service provided by

automation will be charged on a per use basis any time of the day or night, giving you complete confidence in the value and integrity of the commercial solution.

HEADCOUNT REDUCTION

With human to human interaction targeted to be as low as 20% of the overall service, you will be paying significantly less overall for the sector experts who will champion your brand.

FLEXIBLE CONTRACTS

At Tyme Global we back our ability to deliver service excellence to keep our clients. We will not tie you in to a long term contract, giving you the commercial flexibility you need.

YOUR CUSTOMERS

OUR PRIORITY

Tyme Global provides bespoke remote teams and AI-powered virtual assistance for various industries, offering a broad spectrum of customer service solutions. Our expertise encompasses providing services through various communication channels like phone calls, text messages, emails, and live chat, specifically tailored to meet the unique needs of our clients.

Our Agents are all fully dedicated to their engagements, enabling them to become totally immersed in the culture and operational practices of the clients they serve. Already equipped with sector expertise and all of the skills and tools to support them, we will ensure that the Agents on your engagement are the strongest of brand ambassadors, presenting the best possible face of your company to your customers.

CURIOUS TO LEARN MORE?

Tyme Global BPO is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services requested. We would like to contact you about our products and services, as well as other content that may be of interest to you.